SAP aims to ensure customers realize measurable business value from their SAP investments by driving product adoption and consumption, focusing on cACV, RISE Clean Core, and AI Adoption.
Requirements
- Proficiency in Excel/Google Sheets; exposure to BI tools (e.g., Power BI, Tableau) a plus.
Responsibilities
- Support development and maintenance of adoption tracking reports (cACV, RISE Clean Core, AI).
- Analyze consumption data to identify adoption gaps and highlight opportunities for intervention.
- Assist in the creation of adoption playbooks, templates, and best-practice assets for the field.
- Participate in customer adoption planning sessions and capture actionable insights.
- Contribute to initiatives that promote clean core practices and accelerate AI usage.
- Collaborate with cross-functional teams (Customer Success, Product, Sales) to ensure alignment and execution.
- Prepare executive-ready summaries and visuals to communicate progress and insights.
Other
- Currently pursuing or a recent graduate of a Bachelor’s or Master’s degree in Business, Data Analytics, Information Systems, or a related field. For recent graduates, joining date must be within six months of graduation date.
- Strong analytical and problem-solving skills, with the ability to interpret data and trends.
- Excellent written and verbal communication skills.
- Interest in enterprise software, customer success, and digital adoption strategies.
- Self-starter with curiosity to learn and contribute in a fast-paced, global team environment
