Eataly is looking to solve the problem of providing an exceptional customer experience by assisting guests with making educated and confident shopping decisions through sharing the stories of the people and places behind Eataly’s products as well as advising on food and beverage pairings.
Requirements
- Intermediate computer skills
- Knowledge of and passion for Italian food and beverage
Responsibilities
- Responds courteously to guest inquiries regarding availability, usage of products, the range of services, restaurant offerings, classes at Eataly’s Chef’s Table, recipe help and location of products throughout the market
- Listens actively and asks questions to understand guests’ needs and preferences; recommends food and beverage items
- Develops comprehensive knowledge of Eataly’s products through diligent participation in live and video training and active use of Eataly’s product library
- Communicates daily/monthly new information to Eataly teams
- Prepares and executes product tastings and demonstrations
- Interacts with Eataly teams and vendors, passing information on to Eataly’s Buying, Private Events and Public Relations teams
- Opens and closes cash till and ensures an accurate accounting of all transactions, collections and disbursements during the work shift
Other
- High school diploma or equivalent
- Previous retail and/or restaurant experience preferred
- Outstanding communication and relationship-building skills
- Outgoing personality and ability to sell
- Ability to work in a seasonal role starting as soon as possible and ending the second week of January
