Lilly is seeking a Technical Lead for their Identity and Access Management (IAM) team to ensure secure, appropriate, and timely access to enterprise resources, while supporting the company's IAM strategy and providing 24/7 support for identity platforms and services.
Requirements
- 5+ years of proven experience in supporting, delivering and securing Identity and Access Management services.
- 5+ years technical experience with Entra ID and/or Active Directory.
- 5+ years of experience with authentication and authorization technologies and federated identity standards and protocols (multifactor authentication, certificate-based authentication, LDAP Kerberos, OAuth, SAML, OpenID Connect).
- Experience in privileged access management including CyberArk.
- Experience with encryption, secrets management. internal certificate authority, public certificate provisioning, enabling certificate management, and/or digital signatures.
- Experience with Microsoft Identity Manager.
- An understanding of common services used in cloud-based architecture, with experience in AWS and/or Azure, and awareness of cloud platform security and controls.
Responsibilities
- Provide technical leadership in the execution and processes for escalations, incident management, change management, problem resolution and continuous improvement that enable the support of 24/7 services.
- Continuously monitor IAM systems performance and health to ensure optimal operation.
- Respond promptly to system alerts and incidents, troubleshoot issues, and implement solutions to restore services as quickly as possible.
- Manage and maintain all components of IAM systems.
- Analyze system performance metrics and make recommendations for improvements.
- Work closely with other IT teams, developers, and stakeholders to ensure seamless operation of services.
- Support response to audit and compliance requests pertaining to Identity services.
Other
- Recruit, hire and develop a high-performing identity operation engineers.
- Provide coaching, career development, performance management and professional growth opportunities.
- Foster a culture focused on innovation, continuous learning, and operational discipline.
- Cultivate a diverse and inclusive team fostering different perspectives and backgrounds.
- Keep abreast of the latest developments in IAM technologies, security threats, and regulatory changes.