Allied Universal Technology Services is seeking an Embedded Technician to service, maintain, repair, and diagnose access control systems and IP-based video equipment for an automotive enterprise client
Requirements
- Minimum of two (2) years of field experience in the electronic security industry
- Knowledge and experience streamlining service tickets for client nationwide
- Strong computer skills with the ability to quickly navigate and oversee the use of multiple systems and applications
- Strong troubleshooting skills, mechanical and electronics aptitude
- Ability to work with a variety of hand and power tools
- Experience and/or manufacture certifications in any of the following: Milestone or SoftwareHouse/CCURE
- Knowledge of electrified/non-electrified locks, card readers, IP/analog cameras, intercoms, video recorders, and wired/wireless systems
Responsibilities
- Travel to various local commercial sites for the client to service, identify, repair, troubleshoot, and detect access control equipment and IP-based video security systems
- Troubleshoot and resolve installation issues efficiently and effectively to ensure company compliance, standards and building codes, as well as company safety policies and procedures
- Execute, document and track service-related issued through ServiceNow in accordance with Federal, State, and local regulations
- Interpret electrical schematics, CAD drawings and related documents for use in low-voltage applications
- Provide phone and on-line remote diagnostic support with a high level of customer service to both internal and external clients
- Collaborate and perform tasks with other internal teams and clients as required
- Service, maintenance, repair, and diagnostics on access control systems and IP-based video equipment, including electrified/non-electrified locks, card readers, IP/analog cameras, intercoms, video recorders, and wired/wireless systems
Other
- High school diploma or equivalent
- Available for schedule 'on-call' duties to respond to emergency service tickets/requests
- Must possess a valid Driver's License with at least one year of driving experience, a clean driving record
- Possession of state-specific licensing or ability to obtain and hold license once hired
- Excellent interpersonal and communication (both oral and written) skills
