At U.S. Bank, the business problem is to enable the organization to consistently experiment and evolve business strategy based on prior outcomes and feedback, and to drive culture change through day-to-day work with a focus on Agile & Product mindset, values, and continuous improvement.
Requirements
- Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability.
- Demonstrates deep understanding of target customer through internal/external research and discovery (e.g., creation of personas, story maps, product chartering/mapping experience.
- Strong collaboration with product managers and software engineers to execute product vision and roadmap.
- Facilitation of cross-functional human-centered design sessions to build empathy for users, create alignment on customer pain-points, and to identify continuous improvements for the product roadmap.
- Preferred skills: product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, performance measurement and optimization, marketing and analytics.
- Agile product development, Agile coaching, Agile portfolio management experience.
- Understanding of cloud data platforms (e.g., AWS, Azure, Google Cloud) and data pipelines.
Responsibilities
- Drive delivery by enabling the product/team to consistently conduct discovery focused on the customer, experiment and evolve product strategy based on prior outcomes and feedback loops.
- Own the Agile practices of the team/product group/journey including cross-portfolio impacts, planning, dependency maps, OKRs (Objectives and Key Results) and key metrics for success in partnership with Product Management, business partners, digital and technology modelling Agile methods, values, and principles.
- Champion and coach on Agile ways of working and mindset. Focuses on Agile methods for prioritization, supports product management routines such as QPP, scaling the Shield Way of Working Toolkit, and builds the expertise of the team through coaching and training.
- Implement and lead tactics using Agile tools for product roadmaps, OKRs, sprint planning, backlog refinement and collaboration (tools include JIRA, Confluence, Dragonboat, Mural, KYT metrics).
- Owns Agile tactics such as daily stand-ups, sprint planning, demos, retrospectives, working agreements, charters, team routines, team rosters, and dependency maps in partnership with product management.
- Refine Definition of Done, MVP (coaching), Personas, and Story Maps and support refining the backlog as a member of the team.
- Own and drive Agile portfolio management tasks. Manage and simplify governance, audit and evidence aspects of delivering product work in support of the strategic roadmaps and business objectives in partnership with product management and risk management.
Other
- Minimum Qualifications: Agile product development, Agile coaching, Agile portfolio management experience.
- The role offers a hybrid / flexible schedule, which means there's an in office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
- U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
- U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories.
- Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
