At American Express, the business problem is to define the future of the company by leveraging AI and machine learning technologies to drive innovation and excellence, while maintaining strict adherence to model governance, security, and compliance standards.
Requirements
- Knowledge of Python and data processing technologies such as Big Data (Hadoop, Spark)
- Knowledge of natural language processing techniques like fuzzy wuzzy and models such as BERT, Transformer models, and their real-world applications
- Experience in software development with a focus on machine learning, generative AI, Big Data, and prompt engineering
- Experience in working with large language models (LLMs), especially GPT-3.5/4 or similar AI models
- Experience in languages such as Python, R, Java, or C++
- Experience in building and deploying AI models and pipelines using machine learning operations tools including Classical ML, Generative AI, Prompt Engineering, LangChain and NLU/NLP
- Experience in machine learning algorithms and experience applying them to real-world problems
Responsibilities
- Mentors junior AI Engineers and cross-functional team of colleagues, fostering a culture of excellence and innovation
- Integrates AI models into production systems in collaboration with cross-functional teams, ensuring effective integration into existing production systems
- Maintains strict adherence to model governance, security, and compliance standards
- Designs and implements AI/machine learning frameworks for data processing, focusing on prompt engineering and generative AI technologies
- Collaborates with engineers to deliver scalable AI solutions by integrating models that meet both technical and business requirements
- Translates business requirements into AI-driven technical solutions, ensuring that business needs are converted into actionable models and algorithms
- Develops reusable Big Data pipelines and AI-based systems, ensuring efficiency and consistency in data processing and model deployment
Other
- Bachelor's degree in Computer Science, Machine Learning, Data Science, and/or comparable experience; advanced degree preferred
- 3-5 years experience in software development
- Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions
- Competitive base salaries, bonus incentives, and comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
