Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is responsible for powering Microsoft's “Intelligent Cloud” mission. As Microsoft's cloud business continues to grow, the ability to deploy new offerings and hardware infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. The Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for a Senior AI Hardware Engineer with a dedicated passion for customer focused solutions, insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure.
Requirements
- 4+ years of work experience in managing product quality in the electronic industry.
- 4+ years of direct engineering experience in hardware system issue resolution for GPU Servers.
- Versed in filtering through applicable debug data, like telemetry and logs to identify and investigate hardware failure signatures.
- Experience with liquid cooling systems in data centers
- 12+ years of experience in working with the modern server architectures – includes understanding of GPU, CPU methods for failure analysis, debugging or validation.
- 8+ years of system level server debugging with an understanding of platform, power, system and network environments
- 3+ years of direct GPU related engineering experience in issue debug/test log review.
Responsibilities
- Develop and implement a robust supplier quality management strategy to ensure the data center hardware is manufactured at the highest level of quality standards.
- Lead quality issues and improvement task force to contain, mitigate, and resolve the top-quality issues impacting global data centers.
- Conduct debug and failure analysis for GPU subsystems in the Azure fleet and drive resolution with partners and suppliers.
- Drive the continuous improvement process based on Root Cause Analysis (RCA) and identified opportunities.
- Responsible for quality readouts based on your telemetry data analysis, to bring clarity on status, actions across the organization and next steps for issue resolution.
- Establish critical-to-quality performance metrics to measure and improve product quality.
- Act as the voice of quality in the hardware change management process, ensuring quality requirements are considered, met and improved.
Other
- Master's Degree in Electrical Engineering, Computer Engineering, or related field AND 3+ years technical engineering experience OR Bachelor's Degree in Electrical Engineering, Computer Engineering, or related field AND 5+ years technical engineering experience
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- OR equivalent experience.
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
- Leadership skills and ability to collaborate with diverse teams and drive a call to action.
- Ability to analyze large data sets, extract key insights, and effectively present and communicate the results.
