UnitedHealth Group is looking to develop and enhance a voice-based bot platform built on top of an LLM framework to improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need.
Requirements
- 5+ years of experience in delivering AI/ML projects in a production environment, preferably consumer-facing and high-traffic systems
- 5+ years of client-side application development, with a solid track record of building scalable and performant user-facing applications
- 5+ years of hands-on coding experience in JavaScript or Python—must be comfortable writing production-quality code
- 3+ years of hands-on development experience with Large Language Models (LLMs), including prompt engineering, fine-tuning, or custom LLM orchestration
- 2+ years of experience working with agentic AI architectures, including task decomposition, memory management, and autonomous agent workflows
- Experience in deploying scalable solutions to complex problems, from defining the problem, implementing the solution, and launching the new product successfully
- NLP, NLU, NLI
Responsibilities
- Help design and develop the next generation of NLP, ML & AI products, and services for healthcare
- Develop machine learning and deep learning models and systems in domains including, but not limited to: NLP, NLU, NLG, SLU and multidimensional time series forecasting among others
- Exposure in RAG, LangChain, VectorDBs
- Ability to Quantize, Optimize GenAI models
- Manage NLP & ML models lifecycle for a suite of products
- Run large complex proof-of-concepts for the healthcare business
- Manage prioritization and technology work for building NLP, ML & AI solutions
Other
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment).
- You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
