Enable customers and internal teams to confidently identify equivalent or superior Grainger products, driving revenue and increasing product discoverability through competitive intelligence product matching systems.
Requirements
- 7+ years’ experience as a product manager or related technology occupation.
- Continuous improvement and innovation mindset that results in the understanding of latest technologies, including Machine Learning.
- Demonstrated experience partnering with Machine Learning teams to drive new customer or process insights or automation.
- Demonstrated experience designing solutions to complex problems and delivering results by conceptualizing, building, or substantially modifying enterprise internal tools.
- Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions when developing & presenting business cases to executive leadership & stakeholders.
Responsibilities
- Guide a cross-functional team of engineers and applied ML scientists to build and scale state-of-the-art solutions, including LLM-based matching workflows, computer vision for visual similarity, and GenAI-powered enrichment tools.
- Lead the development of an internal web application in close partnership with business operations teams, enabling them to perform standard product matching workflows efficiently and at scale.
- Work cross-functionally to drive products from ideation through testing to launch, with a focus on north star metrics, clear OKRs, and business priorities.
- Empower the product team with clear strategy, priorities, requirements, and flawless execution to rapidly deliver AI/ML-powered matching experiences and develop best-in-class matching at Grainger.
- Break complex problems into clear development steps and go deep on ML and engineering when needed (e.g., understanding technologies, data products, operational metrics, etc.).
Other
- 7+ years’ experience as a product manager or related technology occupation.
- Ability to function with ambiguity within a matrix organization and drive clarity cross-functionally to deliver value quickly through scalable solutions.
- Problem solving & planning capabilities along with creative time management skills, high degree of ownership and helping influence teams to act with urgency.
- Bachelor’s Degree with Master’s degree preferred.
