Optum is looking to develop and enhance a voice-based bot platform built on top of an LLM framework to improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need.
Requirements
- 5+ years of experience in delivering AI/ML projects in a production environment, preferably consumer-facing and high-traffic systems
- 5+ years of client-side application development, with a solid track record of building scalable and performant user-facing applications
- 5+ years of hands-on coding experience in JavaScript or Python-must be comfortable writing production-quality code
- 3+ years of hands-on development experience with Large Language Models (LLMs), including prompt engineering, fine-tuning, or custom LLM orchestration
- 2+ years of experience working with agentic AI architectures, including task decomposition, memory management, and autonomous agent workflows
- Proven skills in the following: NLP, NLU, NLI
- Proven skills in the following: Models: GPT, Llama, Mistral
Responsibilities
- Help design and develop the next generation of NLP, ML & AI products, and services for healthcare
- Develop machine learning and deep learning models and systems in domains including, but not limited to: NLP, NLU, NLG, SLU and multidimensional time series forecasting among others
- Manage NLP & ML models lifecycle for a suite of products
- Run large complex proof-of-concepts for the healthcare business
- Manage prioritization and technology work for building NLP, ML & AI solutions
- Lead the full end-to-end machine learning development process including data ingestion and preparation, feature engineering, analysis and modeling, model deployment, performance tracking and documentation
- Establish best practices for end-to-end deep learning and machine learning development cycle to ensure rigor in process and quality in outcome
Other
- Work with a great deal of autonomy to find solutions to complex problems
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
- Candidates are required to pass a drug test before beginning employment.
- The salary for this role will range from $89,900 to $160,600 annually based on full-time employment.
