Light & Wonder is launching a company-wide AI Transformation to embed artificial intelligence and automation into how they operate, innovate, and deliver value across every function of the business. This role will be a catalyst for that transformation by partnering with business leaders to identify high-impact opportunities, design and deploy AI-driven solutions, and drive adoption that delivers measurable results.
Requirements
- 5+ years of software engineering experience, strong proficiency in languages such as Python, C-Sharp, etc.
- Demonstrated experience in building automation pipelines or AI-enabled systems that integrate multiple data sources or services.
- Solid understanding of APIs, event/data pipelines, orchestration, and system integration patterns.
- Hands-on experience with AI/LLM integration, embeddings, agent frameworks, or workflow orchestration.
- Experience deploying or operating self-hosted models or private-cloud AI infrastructure.
- Familiarity with cloud platforms (AWS, Azure, GCP), containerization (Docker, Kubernetes), and microservices.
- Prior experience in process automation, digital transformation, or enterprise workflow improvement projects.
Responsibilities
- Architect and implement end-to-end AI-enabled workflows, integrating internal and third-party systems (ERP, CRM, ticketing systems, etc.).
- Rapidly prototype, validate, iterate, and deploy production workflows with a focus on reliability, scalability, and maintainability.
- Establish observability and telemetry around usage, performance, drift, cost, and incident metrics.
- Define and apply governance, compliance, and “human-in-the-loop” guardrails to ensure responsible AI operation (data privacy, audit trails, rollback capability).
- Create and maintain documentation and change-control processes.
- Partner with departmental leaders and subject-matter experts to map current workflows, identify inefficiencies, and manual pain-points.
- Leverage qualitative and quantitative methods (interviews, process logs, system data) to prioritize opportunities where AI and automation can deliver meaningful value.
Other
- Partner directly with business leaders to identify high-impact opportunities, design and deploy AI-driven solutions, and drive adoption that delivers measurable results.
- Translate business challenges into clear technical requirements and design.
- Present deployed workflows to business stakeholders, conduct training sessions, gather feedback, and refine solutions accordingly.
- Serve as an internal champion and educator for AI adoption; drive awareness, build trust, address concerns, and enable non-technical users to leverage new tools.
- Work with leadership to establish best practices, standards, internal playbooks, and governance frameworks for AI workflows across the organization.
