Petco is looking to leverage advanced analytical techniques to understand customer behavior, optimize store performance, and improve financial forecasting to drive strategic decisions and enhance customer acquisition, retention, and lifetime value.
Requirements
- Experience building large data sets across disparate sources
- Experience with SQL
- Demonstrated ability to learn new analytic and data manipulation techniques
- Python
- R
Responsibilities
- Leverage advanced analytical techniques and programming languages to mine through massive data sets and isolate patterns in customer purchase behavior, store performance, and competitive pricing schemes (regression analysis, predictive modeling, clustering, design of experiments or A/B testing, text mining, etc).
- Influence strategic decisions and create accurate financial forecasts based on deep customer behavior analyses with tangible recommendations to optimize customer acquisition, retention, and lifetime value.
- Develop automated dashboards and build compelling data visualizations that effectively measure, track, and quantify changes in customer behavior and spend patterns.
- Manage complex long-term projects from initial scoping through full execution and training with inputs from a variety of cross-functional teams (IT, Merchandising, Marketing).
- Collaborate with data science team as an expert on the business by providing direction on how to best leverage advanced modeling techniques and machine learning algorithms to achieve strategic objectives and business goals.
- Display deep intellectual curiosity, creativity, and commitment to learning in order to solve critical business problems and push the boundary of our capabilities.
Other
- Utilize exceptional communication skills to present findings across the business by effectively translating complex data and analysis into clear insights, opportunities, and tangible business recommendations; regular updates to senior executives required.
- Bachelor’s degree in economics, statistics, math or related business field; Master’s preferred
- Minimum of 4 years of work experience in analytics capacity
- Experience with pricing, merchandising, marketing and the retail industry strongly preferred
- Ability to think conceptually and creatively about problems and solutions
- Strong interpersonal communication skills, verbal and written, required due to the nature and level of interaction with senior management
- Demonstrated ability to prioritize workload and ability to manage multiple projects while meeting deadlines
