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Senior Analyst-Compliance: Quality Assurance

American Express

$55,000 - $110,000
Aug 25, 2025
Phoenix, AZ, USA
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American Express's Global Financial Crimes Surveillance Unit (GFCSU) needs to ensure compliance with key regulations like the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act by performing quality assurance testing on Anti-Money Laundering (AML), Screening, Enhanced Due Diligence (EDD), and Anti-Corruption investigations to detect potential criminal activity and combat financial crimes.

Requirements

  • Two+ years of work experience at a financial services institution, retail/commercial bank, or payment processing institution in any of the following areas: AML/BSA, financial crimes compliance, know-your-customer (KYC), enhanced due diligence, screening/sanctions risk management, and/or operational risk
  • Proven analytical skills and demonstrated ability to research, assess, interpret, resolve, and remediate issues with regulatory impact
  • Business Self Testing (BST), Quality Control, or Quality Assurance experience is a plus

Responsibilities

  • Conduct quality testing of AML, Screening, EDD, and Anti-Corruption processes managed by the GFCSU, which includes evaluating alert investigations against established regulatory and procedural requirements and providing feedback to the relevant team(s)
  • Draft reports to summarize findings and communicate results of quality testing to relevant stakeholders
  • Manage projects to expand and enhance quality review processes and technology
  • Identify trends in investigative quality, potential efficiencies, and procedural enhancements, working closely with GFCC leaders to help improve investigative processes accordingly

Other

  • Excellent time-management skills and demonstrated ability to balance competing priorities in a deadline-driven environment
  • Ability to influence, gain support, and resolve conflict
  • Detail-oriented with strong verbal and written communication skills
  • Proven ability to communicate and collaborate effectively at all levels of the organization
  • Self-motivated with an ability to learn quickly and independently