The Value Added Services (VAS) business unit is unlocking new capabilities through the strategic use of Generative AI (Gen AI) and needs a Senior Analyst to drive the integration of Gen AI expertise, tools, and best practices into operational and product management processes.
Requirements
- Exposure to Gen AI, machine learning, or advanced analytics tools (e.g., LLMs, prompt engineering, RPA) is preferred.
- Proficient in data analysis and visualization tools such as Excel, Power BI, Tableau, Python is highly preferred
- Strong problem solving skills with the ability to break down complex issues into actionable tasks.
- Experience in product operations, business analysis, portfolio or project management, or a related analytical role.
- Bachelor’s degree in Computer Science, Engineering, Data Analytics, Business, or a related field.
- Proficient in data analysis and visualization tools
- Experience with Gen AI solutions
Responsibilities
- Identify, evaluate, and implement Gen AI solutions that enhance product lifecycle management, portfolio governance, and operational excellence within VAS.
- Monitor market trends, vendor offerings, and internal pain points to identify Gen AI opportunities.
- Conduct analyses (e.g., cost benefit, feasibility, risk) and prepare recommendations for leadership review.
- Partner with Product Managers, Portfolio Leads, Operations, and Technology teams to discover high-impact Gen AI use cases and to deliver value-driven solutions.
- Define KPIs in partnership with business owners, build dashboards or reports (e.g., in Power BI, Tableau) to visualize adoption and impact.
- Stay current on Gen AI advancements, summarize key developments and propose experiments or proofs of concept.
- Participate in external forums or webinars to bring fresh perspectives into the organization.
Other
- 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
- Excellent written and verbal communication skills, comfortable preparing executive ready materials.
- Demonstrated ability to work cross functionally and manage multiple priorities in a fast paced environment.
- Passion for technology innovation and continuous learning.
- Ability to work in a hybrid position with expectation of days in office confirmed by hiring manager
