Included Health aims to impact the Quintuple Aim of healthcare by improving member experience, health outcomes, and lowering costs, while also focusing on clinician well-being and health equity. The Product Insights team supports this by providing analytics to understand member needs, enhance product features, optimize operations, and inform critical decisions.
Requirements
- Advanced proficiency in navigating, joining, and analyzing complex, disparate datasets using relational databases.
- Skills in SQL and at least one programming language such as Python or R are essential.
- Experience developing interactive dashboards and data visualizations using industry-leading tools such as Looker, Tableau, Power BI, or similar.
Responsibilities
- Wrangle complex product and healthcare data, synthesizing insights, and creating compelling data stories through dashboards and presentations to communicate key findings to stakeholders.
- Drive insights and recommendations for complex projects both independently and in collaboration with cross-functional teams.
- Develop a deep understanding of how our products are being used and identify opportunities to better serve our members' needs.
- Prototype novel approaches to measuring or inferring product and business performance.
- Develop dashboards with key visualizations for tracking product and business performance.
- Connect the dots on how our operational performance drives health outcomes and savings.
- Identifying opportunities to drive higher clinical engagement for individuals with the greatest healthcare needs and develop an understanding of how individuals using our platform think about engaging with our clinical services.
Other
- 5+ years of progressive work experience in highly quantitative roles. This should include significant experience leading complex analytics projects.
- Lead quantitative projects end-to-end, from problem definition to insight delivery.
- Proven track record of successful collaboration within cross-functional teams.
- Ability to influence, align, and drive consensus among stakeholders from various departments (e.g., product, engineering, operations, and finance).
- Possesses accountability, consistently delivering high-quality results in a timely manner.
- Master's or other advanced degree in a relevant field preferred
- Experience providing analytical support for healthcare initiatives preferred, especially in value-based care programs or population health.
