CHSPSC, LLC seeks an IT Application Services Management (ASM) Senior Analyst to ensure alignment with organizational strategies for the imaging service line by analyzing value, evaluating risk, prioritizing projects, and onboarding new technology requests.
Requirements
- Experience with APM, CMDB and CSDM components within the ServiceNow platform
- Application product ownership experience
- Project management experience/certification
- 4 or more years in an application portfolio/services management role
- Expertise in analyzing and presenting large volumes of data to senior leadership
- Exceptional analytic problem solving skills
- Critical thinking in developing proposals with sound analysis and achievable outcomes
Responsibilities
- Strategic analysis of the enterprise application portfolio including lifecycle management, application rationalization, consolidation and standardization to achieve the ASM objectives of the organization including reducing variation of redundant or unused applications
- Assist in the definition, implementation and support of portfolio management standards, policies and processes
- Define the structure, attributes, taxonomies and nomenclature of service line elements and categories within the ASM repository toolset (ServiceNow) to ensure completeness and accuracy of the list of enterprise IT business applications
- Document current state and contribute to the direction of the application lifecycle management (LCM) roadmap to reduce costs, mitigate risks, and drive growth and revenue
- Track application and vendor trends and maintain knowledge of new technologies to support the organization’s current and future needs
- Perform application rationalization feasibility analysis and proposals for management and business partners which support the organization's clinical and economic objectives
- Review and define applications’ advantages, risks, costs, benefits and impact on the enterprise business process and goals
Other
- Results oriented mentality to drive accurate deliverables with appropriate time to market while taking responsibility for the outcomes
- Customer focused to align services with customer needs
- Creativity in developing and executing innovative strategies to meet unique customer needs
- Excellent verbal and written communication, presentation and customer service skills
- Ability to handle pressure to meet business requirement demands and deadlines
