Design and deliver technical solutions for complex business requirements at QBE, a global insurance leader
Requirements
- ITIL V3 foundation certificate must be held, and Expert (or equivalent) within the key processes
- Ideally Expert (or equivalent) or Practitioner within one or more processes
- Working knowledge of relational databases and management information systems (MIS)
- Working knowledge of technical documentation
- Working knowledge of software development lifecycle and relevant milestones
- Working knowledge of .NET technologies, object relational mapping (ORMs) and Java
- Working knowledge of n-tier architecture
Responsibilities
- Design effective applications for business use by utilizing subject matter expertise, analyzing business requirements and recommending best solutions to key stakeholders
- Support project efficiency by collaborating with business system analysts, business unit teams and project managers to set appropriate schedule, tasks and quality guidelines for application development projects
- Mentor team in the building of applications by assisting with estimation of resources required for assigned components, supporting the accurate translation of specifications into programming language, forecasting solutions to anticipated problems and resolving basic escalated issues
- Facilitate the development of accurate applications by coordinating testing of functionality and analyzing complex sample data-sets to ensure accuracy of program output, identify and escalate issues and support the achievement of quality assurance
- Assist junior developers by reviewing application design and code and clarifying issues to troubleshoot errors and gaps, refine processes and technical standards and ensure continual effectiveness of team deliverables
- Deliver accurate record-keeping by writing detailed documentation for the operation of complex programs to facilitate user understanding of application functioning
- Liaise with vendors by communicating application enhancement needs and informing on operational issues to ensure deliverables work effectively and align with changing organizational requirements
Other
- Tertiary Degree or equivalent combination of education and work experience
- 5 years relevant experience
- Define, generate and adapt technology to serve user needs
- Utilize effective written and verbal communication with multiple internal and external stakeholders
- Collaborate with people at different levels within the organization to accomplish a common goal
