Provide high-level support, maintenance, and enhancement of the Work Order Management System (WOMS) and related integration applications to ensure system stability, performance, and continuous improvement.
Requirements
- Deep expertise in Java* and related frameworks (Spring MVC, RESTful APIs)
- 5+ years of hands-on Java/Spring MVC development and application support
- Proven experience troubleshooting production systems and performing root-cause analysis
- Hands-on experience with Apache Struts, JSP, HTML, and CSS
- Solid understanding of Hibernate or similar ORM frameworks
- Proficiency in MySQL and/or MariaDB, MS SQL Server
- Experience configuring and deploying on Apache/Tomcat servers
Responsibilities
- Provide senior-level support for WOMS: incident resolution, root-cause analysis, and proactive system monitoring
- Maintain, enhance, and debug multi-tier web applications built on Java technologies
- Collaborate with cross-functional teams to design and implement system improvements and new features
- Create and maintain technical and operational documentation
- Develop and update end-user guides as needed
- Implement best practices and support procedures to ensure system availability, performance, and reliability
Other
- Clear, effective communication with both technical and non-technical stakeholders
- Strong documentation and process-management abilities
- Ability to work independently and mentor junior developers/support staff
- Bachelor’s degree in Computer Science or related field, or equivalent professional experience
- Agile/Scrum development experience
