Humana's Home Health business needs to improve care delivery, member engagement, and operational efficiency by analyzing data across marketing and clinical touchpoints to inform strategy and performance.
Requirements
- 3+ years of demonstrated proficiency in SQL, Python, or R for data analysis and modeling
- 3+ years, strong experience with data visualization tools (e.g., Tableau, Power BI)
- 3+ years of experience with setting up causal inference experiments
- Use mathematics, statistics, modeling, business analysis, and technology to transform high volumes of complex data into advanced analytic solutions
- Experience in developing, maintaining, and collecting structured and unstructured data sets for analysis and reporting
- Be able to create reports, projections, models, and presentations to support business strategy and tactics
- 3+ years and knowledge of predictive modeling and segmentation techniques
Responsibilities
- Analyze member engagement, campaign performance, and operational metrics for Home Health services
- Leverage dashboards and reports to provide visibility and insights into key KPIs
- Conduct deep-dive analyses to uncover trends and opportunities
- Ensure data quality and maintain documentation for repeatable insights
- Translate complex data into clear, actionable insights
- Mines, cleans and analyzes data from company databases and external data sources to build prediction of marketing goals, report on campaign performance over time by each channel.
- Use predictive modeling to bring insights into Humana member experiences utilizing Regression, Random Forest, XG Boost models, clustering, text mining for revenue generation, and other business outcomes.
Other
- Collaborate with marketing, clinical, and strategy teams to align analytics with business goals
- Bachelor's degree in data analytics, Pharmacy, Business, healthcare, related quantitative field OR 3–5 years of data analytics or data science experience
- Experience in home health or post-acute care analytics
- Familiarity with healthcare compliance and privacy standards
- Master’s degree in a quantitative or healthcare-related field