Mastercard is looking to solve problems and build its CI/CD pipeline, and lead in DevOps automation and best practices, by hiring a Senior BizOps Engineer to help with production readiness, operational criteria, and DevOps transformation.
Requirements
- Proficiency in Java, Unix, Oracle, SQL, JBoss, Production Support Lifecycle and Payments domain.
- Experience with algorithms, data structures, scripting, pipeline management, and software design.
- Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby.
- Interest in designing, analyzing and troubleshooting large-scale distributed systems.
- Ability to help debug and optimize code and automate routine tasks.
- Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
- Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.
Responsibilities
- Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
- Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
- Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
- Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
- Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
- Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.
- Practice sustainable incident response and blameless postmortems.
Other
- BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.
- Ability to help debug and optimize code and automate routine tasks, and deal with difficult situations and make decisions with a sense of urgency.
- Share knowledge and mentor junior resources
- Work with a global team spread across tech hubs in multiple geographies and time zones
- Must abide by Mastercard’s security policies and practices, and ensure the confidentiality and integrity of the information being accessed.
