The Senior Commercial Product Manager is responsible for owning the commercial lifecycle of Cash App from incubation of new ideas through support costs and customer adoption, and delivering business objectives through successful go to market and utilization for Billtrust.
Requirements
- Proven Experience in Go-To-Market (GTM)/Launch strategy
- Experience in data driven solutioning
- Strong understanding of market drivers and considerations, familiarity with Total Addressable Market (TAM), Ideal Customer Profile (ICP), Target Customer Profile (ICP)
- Demonstrated understanding of cost and revenue drivers of software products
- Strong understanding of Agile methodology
- Experience in SaaS, online payments, and software or product-centric business
- Strong understanding of software solution design
Responsibilities
- Act as a subject matter expert for product, serve as a liaison between the revenue side of the business and the product team
- Ensure the prioritized backlog is maintained so each successive sprint can be planned clearly and efficiently
- Evaluate new feature enhancement requests and ideas, based on market demand, ROI and client impact
- Manage all aspects of the product scorecard; track relevant KPIs based on business objectives
- Provide transparency on results and planning through accurate and automated reporting
- Collaborate with development and engineering leads during product development as needed
- Review monthly prospect win loss reports with product marketing and assist with developing the strategy surrounding Go-To-Market (GTM) initiatives
Other
- Bachelor degree in Computer Science, MIS, Business or a related field (or equivalent experience) - 5-7+ years of relevant, previous commercial ownership experience
- Ability to communicate effectively technically, as well as with senior leadership
- Ability to collaborate cross-functionally, and work well in a team-oriented environment
- Ability to lead release activities from analysis through to implementation
- Ability to work directly with clients in user forum, round table, or customer outreach sessions
