FICO is looking for an experienced instructional designer to create compelling training narratives and develop online content for complex software platforms, addressing knowledge and skills gaps with engaging learning experiences for technical education and certification programs.
Requirements
- Solid technical background, ideally with hands-on experience in software development, programming, or engineering roles, and the ability to break down and teach complex technical concepts, workflows, or systems to a variety of audiences
- Formal graphic design experience recommended, specifically applied to structured online learning and video-based practices.
- Demonstrates strong information architect skills, including the ability to write compelling instructional narratives to teach highly technical and complex concepts across a range of topics.
- Demonstrates strong user experience architect skills, crafting highly engaging, concise, asynchronous learning experiences that result in transferability to real-world application.
- Rapid eLearning developer with demonstrated experience using tools like Articulate 360 (or equivalent), Adobe Premier, Camtasia, and Adobe Illustrator
- Innovative thinker, with a passion for surfacing cutting edge techniques applied within the constraints of a fast-paced high-tech environment.
- Problem solver, with the ability to find solutions to challenging projects in a growing, dynamic business environment.
Responsibilities
- Apply expert knowledge of adult learning principles, instructional design and corporate education practices to solve knowledge & skills gaps with compelling learning experiences, applied to technical education and certification programs.
- Create course outlines, consulting to net out learning & performance objectives that align strategically to the business need.
- Develop course storyboards that clearly outline content flow, interaction, use cases/scenarios, summary and retention elements.
- Design and develop interactive online courseware and training videos, working through an iterative methodology using AI capabilities and rapid authoring tools.
- Use project management tools to set tasks and timelines, and effectively organize and manage multiple projects to deadline.
- Provide thought leadership on technical design practices and create power point templates, eLearning templates, communications, and custom imagery in accordance with these practices.
- Research learning trends and technologies to support growth of our business and team members.
Other
- Proven success crafting compelling training narratives and developing online content for complex software platforms.
- Experienced educator with both a technical and creative background and thrives in fast-paced environments.
- Significant experience in a consultant role, demonstrating learning expertise and the ability to work independently on the full spectrum of the corporate education life cycle applied to technical education: analyze, design, write, develop, curate, implement, execute, market and evaluate.
- Bachelor’s degree required.
- Master's degree in Instructional Design, Information Design, Instructional Technology, Education Technologies, English, Journalism or Communications preferred.
