Datadog is looking for a strategically focused Sales Enablement Senior Product Curriculum Manager to build, deploy, and manage an enablement program that ensures our Sales and Customer Success teams have the tools and skills to sell our ever-evolving suite of products.
Requirements
- Experience with Sales methodologies, processes, and enablement best practices such as customer journey, curriculum creation, competency-based program design, program evaluation
- Demonstrated project management experience creating alignment with cross-functional teams and delivering quality product on short timeframes
- Experience applying adult learning methodologies to design live, virtual and on-demand learning content and evaluate the success of a learning experience
- Experience developing dynamic and engaging trainings for various audiences
- Appetite for the technical: You'll jump right and learn how our products work
Responsibilities
- Design and manage the global product enablement strategy to ensure all Sales and Customer Success teams have the product selling skills, knowledge and resources they need to be successful in their roles at every stage of their tenure
- Own stakeholder relationships and collaborate cross-functionally with key business partners globally (Product Marketing, Product Management, Sales and CS leadership) to define requirements, KPIs, and delivery timelines
- Design, build and implement differentiated learner journeys for Sales Development, Commercial and Enterprise, and Customer Success teams as it relates to our various products, the economic and observability landscape and Sales and Customer Success business strategy
- Lead cross-functional working groups with Product Marketing and other stakeholders to design product onboarding, everboarding, on-demand resources, and manager development programs aligned to our sales methodology
- Build and manage ongoing training and certification programs (demo training, advanced product certification, specialized product tracks, etc.) for various teams. Establish the cadence/need for recertification
- Design virtual, in-person, on-demand and ad hoc learning experiences and resources to support a dynamic and blended approach to product selling
- Partner with Product Marketing to design and operationalize scalable ways to introduce new product updates, launches and coaching Sales and CS teams on how to position and sell key products.
Other
- 6-8 years in revenue enablement, product marketing, learning and development, sales, go-to-market (bonus points for a combination!)
- High ownership: You won't be satisfied until every GTM function achieves their potential
- Outstanding verbal and written communicator: You make the complex simple
- Team oriented and empathetic: You can work with leaders, analysts, engineers, reps, marketing, your own team, whomever!
- Scrappy and entrepreneurial: You enjoy building and iterating, and don't mind getting messy
