Arlo is looking for a Senior Data Analyst to join their analytics team to analyze user behavior across their product, subscription, and hardware ecosystem. The goal is to uncover patterns, identify opportunities, and highlight risks to influence how Arlo designs experiences, retains users, and grows its business.
Requirements
- Strong SQL skills – able to write clean, efficient queries and handle large datasets
- Experience with data visualization tools: Tableau desired; Looker, Power BI, or equivalent will be considered.
- Exposure to tools like Python or R for deeper analysis or prototyping
- Experience with event-based analytics tools (e.g. Mixpanel, Amplitude)
- Familiarity with experimentation frameworks and A/B testing basics
Responsibilities
- Analyse user behavior across our cameras, doorbells, and subscription plans to uncover patterns, identify opportunities, and highlight risks
- Build dashboards and reports using SQL and tools like Tableau or Looker to track key business metrics, such as: Subscription conversion, Monthly active users (MAU), Customer churn, Lifetime value (LTV), Average revenue per user (ARPU)
- Partner with product teams to measure feature performance and run A/B tests
- Work with our marketing and lifecycle teams to understand campaign performance and customer segmentation
- Support instrumentation and data QA by partnering with engineers to improve tracking and event quality
- Share insights with stakeholders through compelling storytelling and clear data visualization
Other
- 7+ years of hands-on experience in a data analyst, BI analyst, or similar role with a bachelor's degree
- 5+ years with a master's degree or equivalent
- A solid grasp of subscription metrics and familiarity with mobile Business-to-Consumer (b2c) audiences.
- Very comfortable working independently to scope and identify problems, form and execute solutions, and managing your own workflow.
- Strong communicator – you know how to explain findings to non-technical stakeholders clearly and confidently.
- Curious, methodical, and interested in how people use technology in everyday life.
