GlossGenius is looking to translate complex, cross-functional data into actionable insights that directly fuel revenue growth and operational excellence by hiring a Senior Data Analyst.
Requirements
- Advanced proficiency in SQL
- Working knowledge of Python
- Proficiency developing within data warehouse transformation pipelines, such as with dbt
- Experience with Hex, Looker, Tableau, or other data visualization tools is preferred
- Familiarity with CRM and martech tools like Hubspot, Iterable and similar is a plus
Responsibilities
- Define and analyze cross-domain business metrics and KPIs such as customer retention, product utilization, customer growth and satisfaction, and operational efficiency
- Identify opportunities for optimization and revenue growth through analysis of customer performance data, measuring initiatives’ success, and defining the customer lifecycle
- Support the Machine Learning team’s ML implementations with guidance on feature development, necessary business-context, and model evaluation
- Develop, maintain, and share digestible reports and dashboards related to team efficiency, customer lifecycle stages, and various dynamic elements of GlossGenius customers’ needs and behaviors
- Drive root-cause analyses for cross-domain business metric investigations
- Work closely with cross-functional teams, such as Product, Marketing, and Sales, to understand the commonalities of their data needs and use-cases, bridge knowledge gaps, and hone analytics workflows
- Provide guidance and support to colleagues on interpreting business metrics, using analytics tools, and reporting impact effectively
Other
- Must be commutable to our NYC or SF office.
- We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.
- Comfort with ambiguous problem-statements and working directly with a variety of technical and non-technical leadership stakeholders
- Ability to effectively own a program or measurable team-level objective at the company
- A demonstrated self-starter with strong communication and project management skills
