Cisco Meraki is revolutionizing how IT administrators manage their infrastructure by providing simple and secure cloud-managed solutions. With a large install base of customers and rich, multi-dimensional data sets, the potential for data analytics to improve business performance for our customers and our own business is enormous. The Data Science team is a growing group that works closely with executives and leaders across the company to support the development and alignment of our business strategy. As a Senior Data Analyst in this group, you will develop cross-functional relationships and bring rigorous quantitative methods to bear on product data to drive near- and longer-term impact. We are expanding our capabilities to leverage artificial intelligence (AI) to solve complex data challenges, uncover hidden insights, and accelerate data‑driven decision‑making. As part of this evolution, you will play a key role in identifying opportunities where AI can enhance analytics, automate processes, and improve organizational efficiency, effectively doubling down on efforts to embed AI into our workflows and optimize business outcomes.
Requirements
- Demonstrated experience with AI-powered analytics and automation tools (experience with Snowflake Cortex, AWS AI/ML services, or similar platforms is highly desirable).
- Proven ability to work with dashboarding and visualization platforms, with hands‑on use of AI‑powered analytics features to enhance visualizations, automate routine insights.
- Hands-on proficiency with SQL and Python; experience with cloud data platforms (Snowflake, AWS, GCP) is a plus.
- Practical experience applying AI techniques (e.g., trend detection, anomaly detection, forecasting, natural language processing/summarization) to support business analysis and decision-making.
Responsibilities
- Collaborate Across Teams: Partner with PM and Engineering leaders to define key metrics for monitoring and understanding product performance and the customer experience
- Drive AI-Enhanced Analytics: Leverage AI-powered analytics tools (such as Snowflake Cortex and similar platforms) to build intelligent reports, surface hidden patterns, generate automated insights, and proactively recommend actions for product and operational improvements.
- Champion AI Adoption: Maintain a growth mindset around AI, constantly learn and experiment with new AI technologies, frameworks, and methodologies. Lead initiatives to adopt and scale AI tools within the analytics function.
- Develop Next-Generation Dashboards: Create compelling, intuitive, and automated dashboards for PM, Engineering, and Executives, utilizing AI to enhance visualization, automate discovery, and deliver actionable intelligence
- Identify High-Value AI Use Cases: Independently uncover opportunities to apply AI, such as trend detection, anomaly detection, forecasting, and natural language summarization—to improve operational processes and inform business strategy.
- Partner on Data Integration: Work with data infrastructure teams to support Cisco data integration into the Meraki ecosystem, ensuring AI and analytics tools are optimized for evolving business needs.
Other
- 5+ years of proven ability in an analytical role or equivalent combination of graduate degree and work experience.
- Outstanding critical thinking and problem-solving ability with superb attention to detail and accuracy
- You have a real passion for analytics and desire for continuous learning
- You have strong organizational skills; able to keep track of multiple complicated priorities without losing details
- You are eager to take ownership of projects
