Spring Health is looking to build out foundational reporting and analytics tools for a new venture (called Connect) to measure the impact and success of the new product, inform the product team about what's working and what's not, and help them make decisions that will make this product a success.
Requirements
- You have 5+ years of working experience working with data, data visualization, and dashboarding tools
- You are an expert in SQL, and have at least familiarity with dbt or similar data transformation tools
- You have experience working with Looker or other similar data visualization tools (tableau, etc), both creating the data model and building dashboards
Responsibilities
- Partner with the new venture team to build, maintain, and improve reporting infrastructure that supports their product analytics and related KPIs.
- Develop dashboards and data visualizations that empower non technical users within the product team to understand overall trends and drill into drivers of metric movements.
- Partner with the data science team to dive deeper into major trends, helping us understand what is driving those changes.
- Maintain accurate and consistent reporting of metrics, collaborating with cross-functional stakeholders to ensure data alignment across the business.
- Ensure downstream teams can access and utilize data effectively by providing training, documentation and support for the dashboards and data products you deliver.
- Work with our analytics engineering team to maintain the core data models in dbt that support these metrics and ensure data consistency.
Other
- You are passionate about changing the face of mental health care and Spring Health’s mission to remove all barriers to mental health resonates with you
- You have experience working with business stakeholders to transform business needs into analytics needs, bonus points for experience working with product teams in particular
- You have strong user empathy - you can deeply understand the core issues stakeholders are having and translate them into solutions that meaningfully improve their ability to operate
- You focus on impact, finding the things you can deliver that deliver the most value for your stakeholders
- You have exceptional communication skills, are comfortable explaining technical concepts to a non-technical audience, and are comfortable working independently with executive level team members
