RADAR is looking to optimize and integrate their platform across various deployments, acting as a liaison between their engineering team and retail customers to ensure the successful and scalable implementation of their RFID and AI-powered retail technology.
Requirements
- You are proficient in performing SQL queries, working with big data and creating simple Python scripts to perform data analysis.
Responsibilities
- Complete onboarding with Customer Solutions, Engineering, and Customer Experience teams.
- Review RADAR’s solution architecture and integrations with fleet and pilot customers.
- Analyze current QA and monitoring to identify key improvement opportunities.
- Design and validate QA scenarios for field testing during and after deployment of new features and customers.
- Collaborate with engineering and Customer Experience to support field testing.
- Collaborate with engineering and product to triage known and new performance issues.
- Create baseline dashboards to visualize key health and performance metrics.
Other
- You have demonstrated success working cross-functionally across engineering and customer teams.
- You have strong analytical, documentation, and stakeholder communication skills.
- You have a background in retail, including one or more of the following: Inventory Management, retail technology deployment, Solutions Associate, or IT Systems/Information Management.
- You have a Lean or Six Sigma training.
- You have a Bachelor's degree in Business, Engineering, Computer/Data science or related field.
