Onity is seeking a Senior Data Analyst to accelerate its organic growth by delivering data-driven insights focused on market analysis, customer acquisition and retention, product innovation, and platform enhancement.
Requirements
- Bachelor’s or Master’s degree in a quantitative (e.g., Business Analytics, Statistics, Economics, Engineering, Finance)
- 5+ years of experience in analytics, BI, or reporting roles – ideally within mortgage industry with a good understanding of secondary markets, loan origination and servicing processes and products
- Working knowledge of mortgage economics and ability to navigate and develop a basic mortgage profitability model
- Proven experience leading data/reporting projects with business-facing deliverables
- Proficiency in SQL and experience with data visualization tools (e.g., Power BI, Tableau, MicroStrategy) and financial modeling
- Strong analytical and problem-solving skills with the ability to synthesize complex data into clear insights
- Proficient in Microsoft Office Suite (Excel, PowerPoint, etc.)
Responsibilities
- Analyze internal and external data and conduct market, customer and competitive analysis to identify growth opportunities, assess trends and inform strategic decisions
- Coordinate organization of and drive the analysis of Voice of the Customer data to develop recommendations for initiatives that enhance the customer experience
- Support the development of value propositions, go-to-market strategies, and customer experience enhancements through insights on products, services, customer segments and emerging technologies
- Translate complex data into clear, actionable insights and recommendations for business leaders
- Partner with Technology and Data Governance teams to ensure data quality, consistency, and accessibility
- Contribute to the institutionalization of Growth as a process by embedding analytics into each stage of the growth lifecycle (Analyze, Design, Build, Implement, Operate)
- Develop and maintain dashboards, models, and reporting tools to track key performance indicators related to customer acquisition, retention, and product performance
Other
- Bachelor’s or Master’s degree in a quantitative field
- Excellent communication and storytelling skills; able to influence decisions through data
- Self-starter with strong project ownership, initiative, and follow-through
- Comfortable working both independently and collaboratively in a team environment
