WGU is looking to leverage data to improve student outcomes and make data-informed decisions across university teams, departments, and colleges. The Institutional Metrics & Insights (IMI) team specifically needs to deliver executive-facing metrics that define how WGU measures impact, performance, and student outcomes, acting as a single source of truth for metrics across the university.
Requirements
- Advanced SQL skills (CTEs, window functions, performance tuning, etc.).
- Proven experience building visualizations in Tableau or Power BI.
- Strong knowledge of data modeling (star schema, snowflake schema, dimensional models).
- Comfort with descriptive statistics, causal analysis, and forecasting.
- Familiarity with Agile or other project management methodologies.
- Experience working in higher education or with student success metrics.
- Hands-on experience with ETL/ELT processes and collaborating with Data Engineering teams.
Responsibilities
- Partner with cross-functional teams to define metrics, answer complex questions, and uncover root causes behind key trends.
- Build dashboards, reports, and visualizations in Tableau or Power BI that help leaders see the big picture at a glance.
- Use SQL to wrangle and optimize large datasets, ensuring accuracy and performance.
- Collaborate with Data Engineering to design pipelines and ensure data quality across the university.
- Translate user stories into technical requirements, balancing stakeholder needs with scalable data solutions.
- Tell compelling data stories that connect numbers to impact, helping leaders move quickly from insight to action.
- Share expertise and mentor teammates, contributing to WGU’s culture of continuous learning and growth.
Other
- Bachelor’s degree in a related field.
- 5+ years of experience in data analysis, BI, or related roles.
- Ability to work independently in a fast-paced environment, balancing multiple priorities.
- A growth mindset and passion for continuous learning.
- This is a full-time, in-office position at WGU’s headquarters in Salt Lake City, UT.
