Guardian is on a transformation journey to evolve into a modern, forward-thinking insurance company committed to enhancing the wellbeing of its customers and their families by applying innovative AI to revolutionize how Guardian operates.
Requirements
- PhD with 2+ years of experience, Master's degree with 4+ years of experience in Statistics, Computer Science, Engineering, Applied mathematics or related field
- 3+ years of hands-on AI modeling/development experience
- Strong theoretical foundations in probability & statistics
- Strong programming skills in Python including PyTorch, Tensorflow, LangGraph
- Solid background in machine learning algorithms, optimization, and statistical modeling
- Strong communication skills and the capability to work and collaborate across Product, Engineering, and other fields at both the leadership and hands-on levels
- Excellent analytical and problem-solving abilities with superb attention to detail
Responsibilities
- Design and deploy Agentic AI solutions to automate complex business workflows, enhance decision-making, and improve customer and employee experiences.
- Operationalize cutting-edge LLMs and generative AI to process and understand unstructured data such as contracts, claims, medical records, and customer interactions.
- Build autonomous agents and multi-step reasoning systems that integrate with Guardian’s core platforms to deliver measurable business impact.
- Partner with data engineers and AIOps teams to ensure AI models are production-ready, scalable, and robust, from prototype to enterprise deployment.
- Translate research in agentic AI, reinforcement learning, and reasoning into practical solutions that support underwriting, claims automation, customer servicing, and risk assessment.
- Collaborate with product owners, engineers, and business leaders to define use cases, design solutions, and measure ROI.
- Contribute to the Data Science Lab by establishing repeatable frameworks for developing, testing, and deploying agentic AI solutions.
Other
- Must be legally authorized to work in the United States, without the need for employer sponsorship
- Three days a week at our Guardian office in New York, NY, Holmdel, NJ, Boston, MA or Bethlehem, PA
- PhD or Master's degree in related field
- Proven leadership in providing technical leadership and mentoring to data scientists and strong management skills with ability to monitor/track performance for enterprise success
- Excellent communication skills
