Twitch needs to drive its strategy for building smarter, more automated safety operations to enhance transparency, reduce manual workflows, and protect its most at-risk users in a dynamic policy and regulatory landscape.
Requirements
- 5+ years of experience as a data scientist or data analyst in a high velocity, data-driven environment
- 5+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience
- Expert SQL skills and proficiency in Python/R
- Experience using data to create insight, drive business decisions and influence leadership
- MS/MA or higher in Operations Research, Analytics, Data Science, Computer Science, Mathematics, or a related technical field
- Experience in a data science team working on Trust & Safety, analytics, and insights
- Experience working with operations data and developing automation solutions to improve operational efficiency
Responsibilities
- Tackle ambiguous, high-impact problems by defining analytical approaches grounded in statistics, computer science, and deep domain expertise—driving clarity, innovation, and durable solutions at scale.
- Lead efforts to improve data governance and data quality, ensuring the right structures, documentation, and controls are in place to support safety-critical decision-making.
- Design and implement self-service data tools, pipelines, and frameworks that empower cross-functional teams to access and use high-quality data independently.
- Respond quickly and thoughtfully to urgent safety incidents, providing analytical clarity and decision support in high-stakes, time-sensitive situations.
- Collaborate with product, engineering, and operations teams to design durable systems that support proactive safety efforts and reduce reliance on manual interventions.
- Own the development and delivery of transparency reporting, including defining meaningful metrics, shaping external narratives, and advising internal stakeholders.
- Become a key thought partner in shaping safety product experiences, providing data-backed insights to support more secure and engaging interactions across the platform.
Other
- BA/BS in Operations Research, Analytics, Data Science, Computer Science, Mathematics, or equivalent industry experience
- Foster a culture of analytical rigor, clear communication, and shared accountability for impact across cross-functional teams.
- Familiarity with Twitch, either as a viewer or creator (or both!)
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
