Staples is seeking a Senior Data Scientist I to lead high-impact work in customer segmentation, personalization, experimentation, and omnichannel measurement, including multi-touch attribution (MTA), to drive measurable customer and revenue impact.
Requirements
- 7+ years experience in Data Science, Analytics Engineering, ML Engineering, or related roles.
- Strong foundation in statistics, probability, experimental design, and causal inference.
- Demonstrated experience with customer analytics, including segmentation, personalization, or marketing measurement.
- Hands-on experience designing and analyzing experiments and observational studies in real-world business settings.
- Proficiency in Python and SQL.
- Experience deploying models into production.
- Experience in retail, e-commerce, or consumer-facing businesses.
Responsibilities
- Design and maintain customer segmentation frameworks using large-scale transactional, behavioral, and engagement data.
- Develop segmentation strategies based on lifecycle stage, purchase frequency, basket composition, category affinity, promotion responsiveness, and channel preference.
- Build and deploy personalization and targeting models (e.g., propensity, uplift, ranking) to improve engagement, conversion, and retention across marketing and customer touchpoints.
- Design, analyze, and interpret experiments and quasi-experiments across marketing, merchandising, and customer engagement use cases.
- Build and evolve omnichannel measurement frameworks, including multi-touch attribution and incrementality models, to assess the impact of customer and marketing touchpoints.
- Collaborate with Analytics and Data Engineering teams to define clean, reliable, and scalable data models at the SKU, transaction, store, and customer level.
- Productionize analytical models and data products using best practices for code quality, versioning, validation, monitoring, and retraining.
Other
- 7+ years of progressively complex experience
- Ability to communicate complex technical concepts clearly to non-technical stakeholders.
- Generous amount of paid time off and bonus plan.
- 401(k) plan with a company match, medical, dental, vision, life and disability insurance, and many more benefits.
- Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)
