Etsy is looking for a Senior Data Scientist to partner with the Trust and Safety Content groups to develop strategies that provide a positive experience for customers and balance short and long-term goals as content risks facing the marketplace evolve. The role aims to better service and protect Etsy's customers through analysis of behavioral and transactional data.
Requirements
- Proficiency with advanced analytical methods such as predictive models, model performance evaluation, A/B testing frameworks, etc.
- Experience employing analytics to guide trust and safety strategies.
- High proficiency with advanced analytical techniques using SQL and Python.
- A successful track record of distilling highly complex problems into narratives that are concise, action-focused, and memorable, and expressing your recommendations with both conviction and finesse.
- Ability to communicate insights to senior executives verbally, visually, and in writing.
Responsibilities
- Working closely and collaboratively with our Trust and Safety partners (Product, Operations and engineering teams) to develop data-backed strategies.
- Defining metric-focused goals around customer experience, and content safety and employing sophisticated analyses and industry-leading measurement techniques to help the Trust and Safety group attain these goals.
- Working to consistently deliver clear insights while building foundational metrics, data, and tools necessary to facilitate analytical excellence in the Trust and Safety.
- Use rigorous methods to generate insights that advise product, engineering, and operations decisions on trust and safety.
- Collaborate with partner teams through all stages of development: actively uncovering opportunity areas, crafting experiments to test hypotheses, analyzing the impact of our efforts, and highlighting takeaways.
- Guide partner teams with data and insights and tell the story of how we manage risk — to teams, to senior management, and to the community.
Other
- 4+ years of proven success on Analytics or Data Science teams with at least 3 years in Trust & safety analytics.
- This role requires your presence in Etsy’s Brooklyn Office once or twice per week depending on your proximity to the office.
- Candidates living within commutable distance of Etsy’s Brooklyn Office Hub may be the first to be considered.
- While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
