Netflix is looking to hire a Senior Design Program Manager to join their Game Tools design team. This role will be responsible for designing applications, tools, and services that enable cloud and mobile games to launch successfully on the Netflix platform. The goal is to drive cross-functional design programs at scale, ensuring seamless collaboration and alignment with business goals, ultimately enabling the development and launch of innovative games on the Netflix service.
Requirements
- Experience with game development, game platforms, game tools, and game development workflows
- 7+ years of applicable program management experience in a technology and creative environment
- Demonstrated delivery of large-scale design programs and projects, preferably working in collaboration with product and engineering
- Passion for user experience and design with an understanding of the product development process
- The ability to thrive in ambiguous environments with demonstrated examples of proactive cross-functional partnership on large-scale initiatives that required clarity, direction, and influence amidst complexity and evolving business objectives
- Experience working across complex problem spaces, with the ability to ask the right questions to arrive at better solutions with broader business priorities in mind
- Experience working in continuous delivery environments where the pace is fast
Responsibilities
- Lead and optimize the operations for the Game Tools XD team, so that they can focus on designing and delivering features for our proprietary tools effectively, and ensuring that our game development and partner teams can bring innovative games to the Netflix service.
- Own strategic artifacts and drive initiatives/programs to ensure the team is deeply connected to the broader business context.
- Connect the dots for the team to ensure seamless collaboration with cross-functional partners, and that the team is highly aligned with business goals.
- Partner with design leadership and cross-functional teams to establish roadmaps and maintain them through understanding business priorities and cultivating strong relationships across the games and product organizations.
- Support the design pipeline from end to end, including prioritization and planning, resource management, and program tracking.
- Establish engagement models and cross-functional collaboration channels with key design partners and stakeholders, balancing multiple priorities and business demands.
- Support team health and resource management in partnership with design leadership.
Other
- Mandatory team meetings ~4 times a year in Los Gatos or Los Angeles for collaboration and team building.
- Successfully collaborate with design leaders, designers, product managers, researchers, engineers, and game studio partners.
- Advocate for design by ensuring the team has time and space to explore creative, user-centered solutions.
- Strong instincts around people and organizations with demonstrated ability to influence design leadership
- Relationship and trust building – candidates are expected to develop strong, trusting partnerships to guide, inform, or support efforts; you must have and demonstrate deep collaboration, curiosity, optimism and positivity
- Strong conflict resolution and negotiation skills and the ability to collaborate and execute alongside a diverse range of partners
- Written and verbal communication skills to clearly articulate your concepts and evangelize them
- A willingness to fail fast and learn
- Earnest, mature, and ego-free. You welcome candid feedback and can constructively give it as well
