PayPal is looking to solve the problem of enhancing user experiences across various platforms, delivering results and meeting organizational goals, and improving processes based on user insights.
Requirements
- Minimum of 12 years of relevant work experience
- Bachelor's degree or equivalent experience
- Domain knowledge and extensive business expertise
- User-centered design practices
- Industry knowledge
- Functional expertise
- Ability to develop and deliver innovative strategies
Responsibilities
- Develop and articulate clear objectives in enhancing user and customer experiences that deliver results and meet organizational goals
- Perform the most highly complex digital and physical products and services using domain knowledge and extensive business expertise
- Develop and deliver innovative strategies that benefit customers and product users
- Lead major business projects which impact the Experience Design job family
- Design, evaluate, and select process, product, and service improvements based on thorough understanding of user and customer needs and industry trends
- Mentor and guide junior team members in user-centered design practices
- Influence decision-making at the senior leadership level
Other
- Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience
- 0- travel percent
- Must be able to work in a hybrid work model with 3 days in the office and 2 days at home
- Must be able to work with a diverse workforce and promote inclusivity and belonging
- Must be able to provide reasonable accommodations for qualified individuals with disabilities
