Goodwin's Global Operations Team is looking to solve the business and technical problem of optimizing the stability, availability, reliability, and performance of networked and desktop applications across physical and virtual desktops to increase user productivity and satisfaction.
Requirements
- Knowledge of Microsoft Windows desktop Operating Systems.
- Maintenance and development of Group Policies (GPO) and Active Directory.
- Developing or updating Microsoft Windows PowerShell, VB (Visual Basic) script, or other scripting languages.
- Packaging applications and application updates using Flexera AdminStudio or other related technologies.
- Deploying software using enterprise deployment technologies such as Microsoft Endpoint Configuration Manager (MECM, formerly SCCM)
- A thorough understanding of how applications install on Microsoft Windows platforms
- VDI technologies such as VMware Horizon.
Responsibilities
- Design, develop, and maintain Microsoft Windows client architecture through a strong understanding of industry best practices.
- Test and certify new applications and application changes to confirm that they meet the firm’s technology standards and do not conflict with existing applications or services.
- Provide advanced troubleshooting for complex issues that appear to be related to the client operating system and/or any of the applications that are included in the standard client image.
- Ensure successful testing, implementation, and transition of solutions to production.
- Scope and design detailed technology solutions to specific business needs.
- Manage desktop security updates and follow a disciplined approach to implementing processes to ensure a timely delivery of these updates.
- Responsible for automating the deployment of applications, patches, hot-fixes and security updates.
Other
- BA/BS or equivalent work experience.
- 5-7+ years of experience in relevant technology and business skills as detailed above.
- A strong customer service orientation and ability to establish and maintain effective working relationships with peers, management, system users and others throughout the firm.
- Ability to resolve problems independently in accordance with defined policies and procedures.
- Requires rotating on-call for after-hours support and escalations.
