Flock Safety is seeking to scale its developer ecosystem and improve the developer experience by reducing friction, enabling high-quality integrations, and helping internal teams understand and support its APIs effectively.
Requirements
- Previous experience as a Developer Advocate/Developer Relations, Technical Solutions Engineer, or in a similar technical role.
- Skilled at identifying friction points in developer workflows and creating repeatable solutions that improve adoption and satisfaction.
- Solid understanding of API principles, integrations, and developer tooling; able to quickly produce working code examples and reference integrations.
- Experience building and maintaining relationships with external developers and technical partners to guide integration success.
- Strong experience creating high-quality, customer-facing technical content (e.g., videos, tutorials, sample code, walkthroughs).
- Comfortable managing multiple projects and coordinating across cross-functional teams (Product, Engineering, Partnerships, Support) in a fast-paced environment with minimal oversight.
- Able to gather, analyze, and communicate developer feedback to influence product improvements and internal enablement strategies.
Responsibilities
- Learn the Flock platform, APIs, and developer ecosystem.
- Review current developer technical onboarding materials and resources.
- Observe partner and internal interactions and identify key friction points.
- Begin creating and improving developer-facing resources.
- Guide partners through integrations and provide hands-on support.
- Contribute to feedback loops that inform product and API improvements.
- Partner with internal teams to advocate for developer needs, share best practices, and improve understanding of APIs and integrations.
Other
- Strong written and verbal communication skills for both technical and non-technical audiences.
- Ability to perform hands-on support and enablement while documenting processes to scale developer onboarding and success.
- Flexible PTO and 11 company holidays.
- Fully-paid health benefits plan for employees, including Medical, Dental, and Vision and an HSA match.
- Family Leave: All employees receive 12 weeks of 100% paid parental leave.
