Caterpillar Inc. is looking to solve business problems related to digital electrification, site simulation, supply chain optimization, and AI use cases to help customers build a better, more sustainable world.
Requirements
- Extensive knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs;
- Working knowledge of AI and how to bridge the gap between business needs and technical feasibility to deliver solutions.
- Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.
- Working knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products.
- Knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users.
- Working Knowledge within the A.I. space and where that can be integrated into solutions.
- Experience managing projects using Agile software tools such as Mingle, DevOps/VSTS, JIRA, Team Services, Rally
Responsibilities
- Coordinates with development engineers to track and communicate design, development, support, and maintenance problems and solutions.
- Identifies, documents, and reports design, reliability and maintenance problems and bugs. Gathers and consolidates feedback from customers and field staff.
- Coordinates with developers & stakeholders to address and resolve problems, expand product usage, and define roadmaps.
- Answers customer questions; provides guidance and support for product integration and infrastructure issues.
- Manages software product change requests from customers, prospective customers, vendors, and internal staff.
- Delivers solutions that bridge the gap between business needs and technical feasibility.
- Empowers teams and manages multiple projects simultaneously.
Other
- Typically, 8+ years of professional experience and 5+ years as a Product Owner or related role using Agile methodology
- Proven experience leading a technical team while simultaneously managing multiple projects
- Demonstrated ability to empower teams
- Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Visa Sponsorship is not available for this position.
