Visa is searching for a visionary Senior Director of Global Marketing Services to lead a massive transformation that embraces the power of Artificial Intelligence to drive operational excellence and enhance many of our tools, processes, and systems worldwide.
Requirements
- Demonstrated mastery and hands-on experience with a wide range of AI tools and platforms is essential. The ideal candidate is not only deeply familiar with current AI capabilities, but also proactively leverages these technologies to drive innovation, streamline operations, and deliver measurable business impact.
- Proven experience in payments, program management, and marketing technology.
- Demonstrated success leading complex, cross-functional programs with measurable business impact.
- Strong analytical, problem-solving, and strategic thinking skills.
- Executive-level communication and presentation skills, with the ability to influence and engage senior stakeholders.
- Experience working in fast-paced, matrixed environments.
- Track record of driving change management and technology adoption.
Responsibilities
- Lead and manage all AI initiatives for Marketing Services, overseeing strategy, execution, milestone tracking, and performance measurement to ensure successful delivery and impact.
- Partner with DxC, Technology, Legal, and Regional & Local Marketing Services teams to ensure alignment, resource allocation, and successful delivery of capabilities.
- Ensure Marketing Services AI Ambassadors are engaged, equipped, and empowered to pilot new capabilities, provide feedback, and champion adoption across the organization.
- Drive the adoption of AI tools and new ways of working within Marketing Services, collaborating with DxC on communications and training, and ensuring Marketing Services-specific needs are addressed.
- Develop and deliver executive-level AI presentations, readouts, and recommendations to senior stakeholders, highlighting progress, impacts, risks, and opportunities.
- Work with Legal to ensure all AI initiatives comply with regulatory and company standards for a smooth rollout.
- Architect and implement short, mid, and long-term transformation plans within the world of Marketing Services.
Other
- This position will report directly into the Vice President, Global Marketing Services.
- Seeking a candidate who will be based in the Visa San Francisco Office in Mission Rock.
- Given global nature of the role, flexibility to accommodate meetings across many time zones is required.
- This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office three days per week, Tuesdays, Wednesdays, and Thursdays, with a general guidepost of being in the office 50% of the time based on business needs.
- This position requires travel 10-15% of the time.
