Inform business decisions, drive winning go-to-market strategies and enable the business to capitalize on change at Travelers
Requirements
- Strong knowledge of Microsoft Office products.
- Expert ability to create and cultivate relationships and use them to inform business outcomes.
- Deep knowledge of business and/or insurance concepts.
- Financial Services/P&C experience
- Expert knowledge of, and experience conducting, primary research, including: Research techniques, Research design, Survey, structured and semi-structured discussion guide, and moderator’s guide development, Data tabulation specifications, Analysis and interpretation of research data, Data visualization and insights reporting.
Responsibilities
- Oversee and conduct high complexity/exposure qualitative and quantitative primary research projects (qualitative & quantitative) from initial scoping to final report generation and presentation on assigned topics, requiring mastery of sophisticated qualitative and quantitative market research methods, documentation, and tools.
- Use a wide range of methodologies and sources to synthesize research findings into clear and actionable insights to support senior leadership decision-making.
- Develop highly complex research projects and associated deliverables, including documentation such as proposals, project plans, data specs, and final reports; act as a strategic consultant and frequently presents findings to leadership.
- Manage timelines and resources effectively across multiple projects, with minimal management support as needed.
- Assess accuracy, credibility, and appropriateness of data while ensuring quality standards are met by the entire team.
- May serve as an Engagement Lead for one or more businesses or corporate functions.
- May lead one or more department-wide initiatives.
Other
- 8 or more years of market research or related experience.
- 3 or more years of leadership/management experience.
- Bachelor’s degree in business, marketing, economics, mathematics, psychology, anthropology or comparable analytical degree.
- MBA, Master of Research, or other advanced degrees.
- Self-motivated.
