Manulife's Audit and Advisory Services Professional Practices Team needs to enhance the quality and effectiveness of assurance and advisory engagements by developing and implementing audit methodology, standards, quality assurance, training, tools, and reporting mechanisms. This role will also contribute to Manulife's mission of becoming a digital and customer-centric organization by implementing advanced analytics and Gen AI tools.
Requirements
- Demonstrated experience in project and resource management, as well as talent development.
- Strong analytical and problem-solving skills, with a strategic mindset.
- Strong experience with database tools, dashboards and SharePoint design / maintenance / programming would be an asset.
Responsibilities
- Manage processes and data quality within Archer.
- Lead the department’s effective utilization of the Archer.
- Champion initiatives to enhance and innovate the user experience with the Audit Management Software, aligning with the department’s strategic goals.
- Manage key department programs and processes, including Privacy, Records Management, Business Continuity and Disaster Recovery preparedness.
- Manage the gathering, reporting, and tracking of information for external regulators.
- Serve as the audit representative and manage the integration within the Integrated Audit Program (IAP), including managing the process for business hierarchy/audit universe changes.
- Manage the development of the annual audit plan, including the tracking and reporting of its completion, and manage any adjustments to the plan.
Other
- Demonstrated ability to work effectively in diverse environments and cultures, over a number of geographically dispersed office locations.
- Ability to effectively communicate ideas orally and in writing, at Segment and Global Functions levels, and to listen and consider ideas of others.
- Excellent customer focus and commitment to quality.
- Results oriented; ability to balance multiple priorities and projects.
- Strong relationship skills including a demonstrated ability to deal effectively with staff at all levels.
