Flex is a growth-stage FinTech company aiming to solve the problem of expensive, inflexible, and difficult rent payments by enabling users to pay rent throughout the month on a schedule that better fits their finances and budget.
Requirements
- 10+ years in product management
- 4+ years managing PM managers
- Proven success shipping and scaling consumer or payments products to millions of users under stringent regulatory and quality requirements.
- Systems thinker & operator: adept at mapping complex domains, spotting dependencies, and structuring roadmaps that compound over time.
- Analytical leader: comfortable with SQL / Sigma, experiment design, and modeling business scenarios; use data to drive decisions and coach the team.
Responsibilities
- Set the product vision & strategy for Core Consumer: define the north-star experience, align exec stakeholders, and translate it into an 18-month, KPI-tied roadmap.
- Build products across the core area: from Acquisition and MarTech to Onboarding to our core user experience, you will build everything in our core ecosystem.
- Harden the core and also build out new bets that are deeply connected to growth of our flagship product.
- Drive holistic consumer experience: partner with Growth, Design, Engineering, Risk, Data, GTM, and Customer Ops to ensure every Flex renter enjoys a seamless journey from first click to final payment.
- Own P&L impact for Core Consumer: set targets, manage budgets, and use data to optimize unit economics, conversion, retention, and NPS.
- Raise the craft bar: champion product quality, system thinking, and experimentation; institute best-in-class rituals (PRDs, reviews, retros) across the Consumer org.
- Represent Consumer at the exec level—present progress to our leadership team, influence company-wide investment decisions, and be the voice of our members in strategic discussions.
Other
- Lead & develop a high-performing team of Product Managers.
- Coach them on discovery, execution, and career growth while fostering an inclusive, high-ownership culture.
- People-first executive: exceptional communicator who inspires, aligns, and challenges cross-functional partners and senior leadership.
- Bias for action, humility, and a passion for Flex's mission of making rent work for everyone.
- Hybrid position with on-site expectations of 3 days per week in our New York Headquarters.
