Holland America Line is looking to enhance Fleet and Business Operations to impact guest service, improve revenue, and reduce cost by overseeing mid to large-scale, complex 3rd Party Operational Technologies and development initiatives.
Requirements
- 15+ years’ experience with technology and software product delivery and or management
- 10+ years product and/or project management
- Experience in evaluating, adopting & integrating new and evolving technologies where appropriate.
- Deep understanding of software development methodologies, agile practices, and modern technologies used in SDLC.
- Ability to articulate complex technologies and concepts clearly and simply to business leaders.
- Experience with contracting and deployment with 3rd party Vendors
- 10+ years’ experience managing software development resources
Responsibilities
- Leads high performing, globally diverse Product Management, and delivery teams to meet business needs and commitments within budget and provided timelines.
- Establishes expectations for and oversees execution of comprehensive roadmap and development plans based on high level business requirements.
- Utilizes product knowledge to ask questions to achieve a full understanding to ensure accurate proposals are provided, including all architectural, integration, and other technical dependencies within the proposals and plans so that the business can make an informed decision.
- Act as the key liaison between business stakeholders, other IT technical teams, facilitating clear and timely communication on project status, risks, and resource needs.
- Provide regular updates to senior leadership, aligning priorities and making data-driven recommendations on resource allocation.
- Modifies plans based on business priorities. Fluently restructures overall team structure as priorities change.
- Continually reviews technical and application footprint to reduce cost and or technical complexity and improve efficiency while maintaining or improving business capability
Other
- Bachelor’s degree in Hospitality or Business Management, Computer Science, Engineering, or equivalent
- At least 10+ Years working in the Cruise industry with a focus on technology and or Cruise Operations
- Dynamic leadership and agent of change capable of influencing the direction of the organization while maintaining a culture where associates are recognized as important assets to the company.
- Strong direct or indirect leadership experience
- 10+ years in a people-leadership role focused on technology and software product delivery
