DP World is looking to solve the problem of optimizing operations, improving efficiency, safety, cost, and customer experience across its 13 terminals in the Americas by leveraging technology, specifically by leading the deployment and optimization of their proprietary Terminal Operating System (TOS), Zodiac, and integrating automation and AI/ML solutions.
Requirements
- Proven expertise in Terminal Operating Systems (Navis preferred) and automation technologies, with a strong track record of deploying TOS, automation, and AI-enabled solutions in ports or logistics environments and translating them into measurable operational gains
- Experience in marine terminal automation (gate, vessel, and rail) strongly preferred
- Proven ability to lead enterprise technology initiatives, including integration of terminal systems with global platforms (Cargoes, ERP, logistics solutions), ensuring scalability and alignment with Group Technology standards
- Demonstrated success leading large-scale, multi-country transformation programs and strategic initiatives, including new system deployments and optimization projects
- Extensive program and project management experience, encompassing continuous process improvement, stakeholder engagement, and collaboration across distributed multicultural teams
- Data-driven decision-making skills, using performance metrics and analytics to drive optimization and business value
- Deep knowledge of P&T industry trends, with a focus on automation, AI, and optimization
Responsibilities
- Define and execute the regional technology strategy for Ports & Terminals, aligned with Group Technology standards and global initiatives
- Own the Americas rollout of Zodiac (DP World’s proprietary TOS), ensuring successful deployment, adoption, and optimization across all terminals
- Provide technology leadership for the region, ensuring system architectures, integrations, and standards enable long-term scalability and resilience
- Establish and enforce standards for the evaluation and use of third-party applications and automation solutions across the region
- Benchmark systems against competitors and integrate emerging automation and AI trends into regional roadmaps
- Lead major deployments, with primary accountability for Zodiac (DP World’s proprietary TOS), and terminal automation programs (gate, vessel, rail, yard), ensuring integration with enterprise and logistics platforms
- Leverage AI/ML for planning, scheduling, and resource optimization across terminals
Other
- Acts as the strategic leader and interface between Technology and the Ports & Terminals businesses across the region.
- Lead, mentor, and coach a diverse regional technology team (~10 direct reports plus indirect IT leaders across terminals)
- Build a high-performance culture that emphasizes collaboration, ownership, agility, and accountability
- Serve as a cultural ambassador, fostering trust, inclusion, and resilience across a multi-country region
- Excellent written and verbal communication skills in English; proficiency in Spanish strongly preferred; Portuguese an advantage.
