AXS is looking to improve the fan experience and drive business outcomes by optimizing their top-of-funnel products, including their website, mobile app, and mobile SDK, as well as ticket upgrade experiences.
Requirements
- 10+ years of experience in product management, with a focus on consumer-facing digital products across web and mobile app platforms
- 5+ years of experience managing a team of product managers
- Strong understanding of web and mobile product development, and UX best practices.
- Experience with conversion optimization, personalization, and user engagement strategies.
Responsibilities
- Lead your team in prioritizing, managing and executing on the product roadmap for the AXS website, Mobile app, Mobile SDK, and Upgrades, ensuring features are prioritized based on business goals, customer insights, and market trends
- Partner with leadership across engineering, design, product operations, account management, client services, marketing, and other stakeholders to validate requirements, develop, test, and launch new features
- Optimize conversion funnels, personalization, performance, and user engagement to improve fan experiences and business outcomes.
- Conduct user research and analyze data to drive decision-making and continuous improvement.
- Communicate product updates, milestones, and priorities to stakeholders and leadership, showcasing product value
- Defining KPIs for products within portfolio, ensuring alignment with business goals and strategic initiatives
- Ensure consistency, usability, and compliance with local regulations across all aspects of the website and mobile app
Other
- Mentor, coach, and support a high-performing team, helping them achieve their potential by creating opportunities for growth
- Excellent communication and presentation skills, with significant experience presenting to executive audiences
- Experience in e-commerce, ticketing, or live entertainment industry is a plus
