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Senior Director, Research

Bumble

Salary not specified
Aug 29, 2025
New York, NY, US • Austin, TX, US
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Bumble Inc. is looking to shape the future of user and market understanding by unifying research across product, brand, and business strategy.

Requirements

  • 15+ years in research leadership, with a strong track record across both product/UX and brand/marketing research; ideally includes experience at a fast-scaling consumer tech or mobile-first company.
  • Proven ability to synthesize qualitative and quantitative insights into compelling narratives that drive action; Deep understanding of modern research methodologies, behavioral science, and user-centered design practices; Skilled at navigating the intersection of product innovation, brand strategy, and commercial performance.

Responsibilities

  • Define and evolve a holistic insights vision—integrating UX, behavioral, and marketing research to form a unified understanding of the user journey.
  • Lead the development of strategic research frameworks that guide long-term product evolution, brand positioning, and global expansion efforts.
  • Foster alignment between product development, brand storytelling, and business KPIs through a common insights language.
  • Oversee the design and implementation of qualitative and quantitative research studies, including usability testing, surveys, and ethnographic research.
  • Ensure research methodologies are rigorous, ethical, and inclusive, capturing diverse user perspectives.
  • Synthesize research findings into actionable insights that drive product enhancements and marketing strategies.
  • Leverage user insights to optimize marketing messages and strategies, ensuring alignment with user needs and behaviors.

Other

  • Serve as Bumble’s internal authority on user and market understanding, influencing product, design, marketing, and corporate strategy.
  • Partner with C-suite and senior leaders to ensure user insights are embedded in decision-making at every level.
  • Translate user behaviors, needs, and cultural trends into foresight that drives competitive advantage.
  • Lead, mentor, and grow a high-performing UX research team, fostering professional development and a collaborative environment.
  • Establish best practices and standards for research activities, ensuring consistency and quality across projects