Bumble Inc. is looking to shape the future of user and market understanding by unifying research across product, brand, and business strategy.
Requirements
15+ years in research leadership, with a strong track record across both product/UX and brand/marketing research; ideally includes experience at a fast-scaling consumer tech or mobile-first company.
Proven ability to synthesize qualitative and quantitative insights into compelling narratives that drive action; Deep understanding of modern research methodologies, behavioral science, and user-centered design practices; Skilled at navigating the intersection of product innovation, brand strategy, and commercial performance.
Responsibilities
Define and evolve a holistic insights vision—integrating UX, behavioral, and marketing research to form a unified understanding of the user journey.
Lead the development of strategic research frameworks that guide long-term product evolution, brand positioning, and global expansion efforts.
Foster alignment between product development, brand storytelling, and business KPIs through a common insights language.
Oversee the design and implementation of qualitative and quantitative research studies, including usability testing, surveys, and ethnographic research.
Ensure research methodologies are rigorous, ethical, and inclusive, capturing diverse user perspectives.
Synthesize research findings into actionable insights that drive product enhancements and marketing strategies.
Leverage user insights to optimize marketing messages and strategies, ensuring alignment with user needs and behaviors.
Other
Serve as Bumble’s internal authority on user and market understanding, influencing product, design, marketing, and corporate strategy.
Partner with C-suite and senior leaders to ensure user insights are embedded in decision-making at every level.
Translate user behaviors, needs, and cultural trends into foresight that drives competitive advantage.
Lead, mentor, and grow a high-performing UX research team, fostering professional development and a collaborative environment.
Establish best practices and standards for research activities, ensuring consistency and quality across projects