Visa is seeking a Senior Director, Sales Data Architect & Governance to define, govern, and optimize the Sales data ecosystem spanning Sales, Service, and Marketing segments.
Requirements
- 10+ years as a data engineer building core datasets and supporting business verticals as needed.
- Proven expertise in CRM platforms (Salesforce, Microsoft Dynamics, SAP CRM) and associated integration technologies.
- Data-oriented thinking required
- Bachelor’s or advanced degree in a STEM field
Responsibilities
- Lead the translation of sales vision into a world-class data and end state architecture, including leading data stewardship across Sales tools and partner platforms (e.g., managing data definitions, cleansing, deduplication, and establishing standard practices).
- Serve as Data Steward for Sales, enforcing data quality, integrity, and governance through policies, metrics, and monitoring.
- Collaborate with the Technical Data Architecture team to design and document data models, integration flows, and pipelines as single sources of truth across product and business functions (e.g., product, marketing, sales, service, service, finance, customer experience).
- Evaluate and integrate tooling (e.g., data governance platforms) to ensure fit-for-purpose stewardship.
- Partner with data scientists and stakeholders to gather requirements, design scalable data pipelines, and monitor performance to meet business objectives and handle growing data volumes
- Implement and oversee customer data governance policies to ensure data integrity, accuracy, and compliance across the organization.
- Identify process optimization opportunities and develop standard operating procedures (SOPs) to enhance Customer Data Management efficiency.
Other
- This is a people leadership role involving collaboration with key stakeholders across Sales, Technology and the broader business to understand data needs, identify improvements, and execute a roadmap to build a world-class function.
- Exceptional collaboration and partnership skills in a global, matrixed environment with cross-functional teams.
- Proven ability to build and lead integrated teams from various internal and external organizations across multiple sites
- Proven self-starter and continuously gather and synthesize high-impact needs from business partners, designing and implementing the appropriate data solutions, and effectively communicating about deliverables, timelines and tradeoffs.
- Excellent written, oral, and presentation skills, including the ability to synthesize complex and technical information into clear recommendations and courses of actions
