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Senior Director Software Engineering

Fiserv

Salary not specified
Oct 24, 2025
Alpharetta, GA, US
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Fiserv is looking to modernize its fintech platforms, expand API ecosystems, and accelerate GenAI adoption to increase integration, velocity, resiliency, and compliance across internal and external partners.

Requirements

  • 12+ years of experience in designing and leading cloud-native architectures on Azure (preferred) including microservices and event-driven systems.
  • 12+ years of experience in backend and frontend development with Java, Spring Boot, Python, and React.
  • 12+ years of experience in payments security and compliance, including PCI DSS, SOC 2, tokenization, and identity management.
  • 5+ years of experience in containerization and orchestration (Kubernetes, Docker), infrastructure-as-code (Terraform), and CI/CD tools (GitHub Actions, Jenkins, Azure DevOps).
  • 5+ years of experience in API design and management, API gateways (e.g., Kong, Apigee), developer portals, and SDK delivery.
  • 4+ years of experience implementing AI/ML and GenAI solutions, including RAG, embeddings, and personalization engines.

Responsibilities

  • Set and execute the engineering strategy for platform consolidation, modernization, and GenAI adoption, aligned to product and business objectives.
  • Own architecture decisions and roadmaps for cloud-native platforms, microservices, event-driven systems, and modern data pipelines.
  • Drive implementation of AI/ML capabilities such as GenAI, RAG, personalization engines, and ML-backed developer tools.
  • Define and enforce API strategy and management, including API gateways, developer portals, SDKs, OpenAPI/AsyncAPI practices, and external integration patterns.
  • Lead payments engineering initiatives (merchant acquiring, bill payments, tokenization, identity management) with a focus on high availability, resilience, and regulatory compliance (PCI, SOC2).
  • Improve developer productivity and DX through platform services, observability, CI/CD, and DevSecOps automation.
  • Manage engineering budgets, vendor relationships, cloud cost optimization, and third-party integrations.

Other

  • Lead, mentor, and scale cross-functional teams (backend, frontend, DevOps, data, AI/ML), establishing clear priorities, OKRs, and hiring plans.
  • Collaborate with product, risk, security, and executive stakeholders to prioritize investments and communicate technical trade-offs.
  • 8+ years of proven leadership experience managing engineering teams and driving the successful delivery of enterprise-grade platforms, with a strong focus on strategic execution, cross-functional collaboration, and innovation.
  • This role is on-site Monday through Friday.
  • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.