Deliver a portfolio of technology products to power 650,000+ team members across 30,000+ Arby’s, Baskin Robbins, Buffalo Wild Wings, Dunkin’, Jimmy Johns, and Sonic Drive-In restaurants
Requirements
- 15+ years of modern product management practices, agile methodologies, and test-driven development experience
- Understanding of B2C business; restaurant, hospitality, travel, and retail industry experience is a plus
- Knowledge of the range of activities related to the product development lifecycle (e.g. opportunity identification, product discovery, project execution, and post-launch performance measurement and management)
- Equipped with the fluency to be capable of understanding technical constraints and discussing tradeoffs between development and business teams, following the agile delivery principle
- Ability to select vendors for RFP, manage vendor relationships, and contractual terms
- Experienced people manager with a proven record of building a high-performing team
- MBA or similar graduate degree preferred
Responsibilities
- Lead defining future state Team Member experience; Identify breakthrough technologies to support the vision
- Oversee roadmap creation and execution by driving x-functional process
- Build and manage critical 3rd party partnerships, and enable operationalization of technologies in collaboration with Inspire Tech Ops organization and restaurant operators
- Establish and reiterate internal processes and documentation to enable team operations and increase team effectiveness
- Build partnerships with IT counterparts to ensure coverage of forward-looking development, support of day-to-day operations, and support of critical issues
- Provide necessary product management support when addressing urgent situations that require a quick turnaround to ensure seamless business operations
- Work with finance partners to set and manage towards the capital and G&A budget
Other
- Bachelor’s degree in business administration, marketing, economics, or a related field
- Excellent oral and written communication skills – capable of communicating in a way that conveys a clear understanding of the unique needs of widely varying audiences
- Self-starter personality who can operate with minimal supervision while navigating ambiguities and complexities
- Ability to plan and align across a complex matrix organization, a drive towards results by ensuring accountability, and a keen eye for process optimization
- Passion for the restaurant industry and a strong desire to help shape the future at Inspire Brands with an entrepreneurial spirit
